Right of withdrawal

 

Cancellation

 



You have the right to withdraw from this contract within fourteen days without giving any reason.

The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

To exercise your right of withdrawal, you must contact us

(KidsTouring GmbH, Benzstrasse 4, 75334 Straubenhardt - E-Mail: Info@KidsTouring.de - Fax: 07082 / 42297-88 - Tel .: 07082 / 422979-0)

by means of a clear statement (eg a letter sent by post, fax or e-mail) about your decision to withdraw from this contract. You can use the model revocation form provided by us, but this is not required.

In order to maintain the cancellation period, it is sufficient that you send the notice of the exercise of the right of withdrawal before the expiry of the withdrawal period.


Consequences of the cancellation
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If you withdraw from this contract, we shall reimburse you for all payments we have received from you, excluding delivery charges, without delay and no later than fourteen days from the date on which we received notice of your cancellation of this agreement. For this repayment, we use the same means of payment that you used in the original transaction, unless otherwise agreed with you; In no case will you be charged for this repayment fees. We may refuse to repay you until we have the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract.

The deadline is met if you send the goods before the expiry of the period of fourteen days. You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functionality of the goods.

 

End of revocation
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The right of withdrawal does not apply to distance contracts:

for the supply of goods which are not prefabricated and for the manufacture of which an individual selection or provision by the consumer is authoritative or which are clearly tailored to the personal needs of the consumer;
for the delivery of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
For used goods, the goods must not have been used and must be in their original condition.



You can also download the information on the right of withdrawal of the company KidsTouring GmbH.